Utilities/Water Department

This email address is being protected from spambots. You need JavaScript enabled to view it. 727-816-1900 X185
This email address is being protected from spambots. You need JavaScript enabled to view it. 727-816-1900 X174
This email address is being protected from spambots. You need JavaScript enabled to view it. 727-816-1900 X175
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Operating since 1959, the Water & Sewer Department is dedicated to providing the highest quality and most economical service possible, and doing it in a way that protects our natural resources.  To accomplish this task, the utility has a water plant capable of processing 2.0 million gallons of water each day, seven wells, 45 miles of water lines, 27 miles of sewer gravity and force mains with 47 major lift stations and 7 minor lift stations.

CUSTOMER SERVICE
Trouble calls are handled by our Utility Department at 816-1900 Option 2, Monday through Friday between the hours of 8:00 a.m. and 4:00 p.m. with the drive-through always available. After hours or weekend calls should be made to the Police Dispatcher at (727) 816-1919.

The Utility Billing Office offers the ability for customers to have ACH payments automatically withdrawn from their bank account.  The guidelines for this service are as follows:

  • Utility Bills are sent out by the 15th of each month.
  • Please keep in mind that your checking account will be automatically debited each month regardless of the bill amount, which vary month to month based on usage.  Any possible leak/pool adjustments made to your account will be a credit on your account.
  • On the 24th of each month, or the next business day, your bank account will be debited for the amount shown on your bill.
  • Any changes to your banking account will require completion of a new authorization form.
  • Any account that does not have sufficient funds available will be charged a Non Sufficient Fund (NSF) fee of $30 plus any additional bank fees.

Please complete the Utility Billing Electronic Fund Transfer Payment Authorization Form and submit to the Utility Billing Office or via email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

All after-hour or weekend emergency calls are handled by our on-call personnel and followed up by our Utility/Public Works Foreman.

Your feedback on these trouble calls are essential to us as we strive to provide the best service possible.

 

UTILITY NOTICES

Annual Water Distribution Hydrant Flushing Program - February 27, 2017

 
 
 
 

6333 Ridge Road • Port Richey, FL 34668 • Ph (727) 816-1900 • Fax (727) 816-1916
Fire (727) 816-1910 • Police (727) 816-1919 • Emergencies Dial 911
Hours of operation • Monday-Friday • 8 AM to 4 PM
Utility billing drop box available 24 hours

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Copyright © 2013 City of Port Richey. All Rights Reserved.